When emailing the team, please include a copy of the proof of purchase for your ticket (this will either be an email if your purchased online or a paper receipt if you bought it in person). You can find out more information about the DVLA standards online here. There is a restriction to four vehicles for each personal account. Please call 0151 330 1004 7am to 7pm Monday to Friday, 8am to 5.30pm Saturday and 8am to 4.30pm Sunday How to pay truck toll on Mersey Tunnels If we are unable to accept your Application, we will inform you of this in writing and refund any payments made to us in advance in full. Receipts are available for viewing and downloading up to 6 months after your journey. account to operate the Fast Tag system at the Toll Barrier (g) The Fast Tag shall at all times remain the property of Merseytravel and must be returned upon request. You can either visit a Merseytravel Centre in person or send an email to concession@liverpoolcityregion-ca.gov.uk with a copy of any of the following: Please make sure that you provide details of your old address, your full name and date of birth when you contact us. We will utilise only relevant categories of DVLA OpenSource Data for the purposes of verifying your vehicles make and model and automatically classifying the toll category to charge the appropriate toll fare. If you are not in the correct vehicle, or not in the vehicle at all, and someone tries to use the concession, then it may be confiscated. You can access your account and statement information. Payment will be made directly to the bank account from which the Direct Debit is taken. If your vehicle is returned, you must notify us immediately either online or by phone. In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. New customers can easily register for a T-FLOW account online, as part of the process will register their Vehicle Licence Plate Number, which will be checked against DVLA source data to automatically set the correct toll classification for the vehicle in line with existing categories. FASTag Breeze through long lines at toll plazas with IDFC FIRST Bank FASTag - FIRSTForward. Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. Log in to manage your Mersey Tunnels account. If you do not register, proving eligibility, the full cash toll rate will apply. No discounts will be given on cash or card payments. Get In Touch webform and complete the Fix It / Report It option. Buy FASTag. You have the option to print or download this for your records. The completion of the tolls refresh project in April 2019 saw the introduction of contactless payments, new toll machines and information signs all designed to improve journey times through the plaza and the overall customer experience. If there is a vehicle immediately in front of you, please do not attempt to follow on the green or amber light relating to that vehicle transaction. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. Receipts are available for viewing and downloading up to 6 months after your journey. What is the Mersey Tunnel's Residents Discount Scheme? You can register quickly and easily online by visiting www.merseytunnels.co.uk and following the step by step process. Bicycles are not permitted through the Kingsway (Wallasey) Tunnel. Take your form, a passport size photograph and all the necessary documents (originals only please) to any Merseytravel Centre. Details should be updated by January 31st, 2023. We would recommend that you seek independent legal advice on this issue. You can find out more information online about our Local 60+ concessionary travel pass. We work together to make investments in areas that have a real impact on our communities, such as transport, employment, culture, digital and housing. Select the Payments option followed by Request Refund. To qualify for this discounted toll rate, you must be able to provide evidence that you meet the criteria below: - PLEASE DO NOT SEND ORIGINAL DOCUMENTS. Merseytravel is the strategic transport advisor to the Liverpool City Region Combined Authority and is also responsible, on its behalf, for transport delivery. The debts are not of a level that would significantly impact the level of the toll. If you change your vehicle, you can update this easily, simply by registering the new vehicle online at www.merseytunnels.co.uk For all other enquiries please email ask@merseytravel.gov.uk. You receive the highest rate of mobility component of the Disability Living Allowance. Equivalent proof that you are the keeper of the vehicle on an exclusive basis will be required for vehicles that are leased. your current driving licence You must travel through an attended toll booth to receive the free journey. You can call our Customer Service Contact Centre on 0151 330 1003, or you can speak to a member of the team at any of the Mersey Ferry terminals. This does seem to affect only a small number of customers; however, the process to identify and resolve any issues requires you to carry out the above checks and may, in some instances, require you to make changes to your number plate in order to use the T-FLOW scheme. Customers who pay the Mersey Tunnel Toll by debit or credit card in our toll lanes are able to obtain a card payment receipt via this website. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards Office. Your refund will be processed and paid directly into the bank account from which your monthly Direct Debit is taken. You can call our Customer Service Contact Centre on 0151 330 1000where a member of the team will be able to cancel your lost or stolen pass. You may contact us to end the contract if we suspend your account, or tell you that we are going to suspend it, in each case for a period of more than 7 days, and we will refund any sums that have been paid to Merseytravel in advance. I want to travel through the tunnel. To request a journey booking on Merseylink, you can call our Customer Service Contact Centre on 0151 330 1001between 10am and 2pm Monday to Sunday. Mersey Tunnels currently offers discounted toll rates for all residents of the Liverpool City Region. You have the option to print or download this for your records. If you wish to change your nominated vehicle please call 0151 330 1004. We're a exciting and dedicated company based in the Midlands with high quality furniture at great prices with lots of passion .. Once you Direct Debit payment has been settled and credited to your T-FLOW account, the refund button will become available and you will be able to request a refund as normal. The toll fee will be deducted from your T-FLOW account. Do I have to be in the vehicle to use the concession? We will utilise only relevant categories of DVLA Open, Source Data for the purposes of verifying your vehicles make and model and automatically classifying the toll category to charge the appropriate toll fare. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the scheme within the Consumer Rights Act 2015. However, the scheme operates on a pre-payment basis, so during the application process you will be asked to make an initial payment to your account which will add credit so that you can use it straight away. If so, the barrier will raise and the correct toll payment for that vehicles class will be deducted from the account balance. The toll fee will be deducted from your T-FLOW account. To allow for the banking process to take place, the refund button is automatically removed 3-days before and up to 3-days after your scheduled Direct Debit date whilst payments are pending. Mersey Tunnels has operated the Fast Tag scheme for almost 30 years and has many customers using this scheme. Merseytravel is committed to processing your personal information in a clear and transparent way. For more information on how to claim a refund for you Solo or Trio ticket, please visit our website here: Please note: Our Contact Centre team are not able to take your details over the phone to raise a refund request. If your vehicle is stolen you must report it to us immediately, either online at www.merseytunnels.co.uk or by phoning our customer service team on 0151 330 1004. You can view receipts for payments for up to 6 months. T-FLOW is available for all vehicle classes and removes the need for cash. A VRN can be linked to only one T-FLOW Account. Nothing in this agreement shall allow any other person or third party any benefit of any kind or any right to enforce the terms of this agreement. If you have not told us that you have changed your vehicle you will have to pay the full toll. The tour will take approx two hours. Initially, only new customers will be added to the T-FLOW system and they will be able to use the system within 30 minutes after registering (having previously had to wait for a Fast Tag device to arrive in the post). Once payment has been approved, the barrier will rise. Cash and Fast Tag Team Use Only Account number: For full details of the General Data Protection Regulations (GDPR) and Terms and Conditions of the Mersey Tunnels Concessionary Fast Tag Scheme please visit in the box here. This now ensures sufficient funds are generated through tunnel use to allow for their upkeep and improvement without borrowing. Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. Eligible Liverpool City Region Residents can still benefit from the discounted toll on any personal journeys made using their T-FLOW account. To request a receipt, please have your card payment details available and click here. Refunds and Compensation. You hold a Disabled Persons (Blue) Parking badge With over 70,000 journeys a day, the tunnels are critical to the social and economic wellbeing of our region, so continued investment is needed to keep them running both efficiently and safely. Merseytravel is not in a position to advise whether or not you should attend court. Please use. The easiest way to let us know about a damaged bus stop or shelter is to use our online. Once you report the vehicle as stolen you will no longer be liable for any journeys made by that vehicle. Once registered, if the vehicle presents at the toll plaza, the plate will be read by the camera in the toll lane and checks made to ensure that there is sufficient credit on the account to make that journey. You receive the enhanced rate of mobility component of the Personal Independence Payment. The easiest way to top-up your T-FLOW account is to sign in to your account online using the Mersey Tunnels website. Our postal address is: Merseytravel, PO Box 1976, Liverpool, L69 3HN. or You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. Easily manage your Mersey Tunnel Fast Tag with this app. Pay and Get FASTag at door step. You can visit a Merseytravel Centre for face-to-face support for most of your travel and ticketing needs. No trains are running from the station. All tunnel users are encouraged to have an account as this is the most convenient way to pay, even if they make only one or two journeys each week. Mersey Tunnels has introduced Automatic Number Plate Recognition camera technology (ANPR) at both Birkenhead (Queensway) and Wallasey (Kingsway) plaza. Please ensure you leave enough credit to cover any journeys that you need to make. If you think this might happen due to a change in your journey pattern you can either top up your T-FLOW account online at. transactions in live time as well as the status of Fast Tag account balances. Click here to find out more about T-FLOW and calculate how much you can save. Now, creating a Mersey Tunnel Fast Tag requires at most 5 minutes. If you change your vehicle, or it is stolen, or you wish to declare the vehicle as SORN you may report this online via the Mersey Tunnels websitewww.merseytunnels.co.ukor by phoning our Customer Services team on 0151 330 1004 or by email totflow@liverpoolcityregion-ca.gov.ukThe User/VRN will be blocked to prevent unauthorised usage. Do I have to register to get the discount? The number of journeys you have left for the year and how many journeys you have used so far, can be checked on our website at merseytunnels.co.uk or by calling, If you abuse the terms and conditions of this scheme or abuse any member of Merseytravel staff we will withdraw your concession without notice. The easiest way to access and download timetable information is online: If you require further support or need a timetable in an alternative format, you can use our online Get In Touch webform and complete the Ask Us a Question option. Therefore, you can either, have a joint account with your partner or household or each household member can opt to open their own account, assuming of course, each individual can demonstrate and prove they meet the criteria. As T-FLOW is a pre-payment scheme it will only operate whilst your account is in credit. Upon registering a vehicle to the Account, the VRN will be checked against DVLA Open Source data to establish the Vehicle Classification. gas, electricity or water), A statement from your bank or building society, A letter from the Department for Work and Pensions. It is the Users responsibility to ensure the Account has the required funds available to operate the Toll Barrier. Last updated on: 2021-08-30 All commercial trips, or trips for a business, through the Mersey Tunnels must be declared and paid for via cash or card. Register for an account and, providing your account is in credit, the barrier will automatically be raised so that you can pass through almost without stopping. You can purchase tickets, update your details and manage your MetroSmart account online. You can now do this online via our website www.merseytunnels.co.uk - simply cancel the previous Direct Debit (which you do via your online account), wait three days and then set up a new one online. For the Queensway (Birkenhead) Tunnel the maximum permitted gross vehicle weight is 3.5 tonnes, except for local bus services and emergency vehicles. The lane display messages mounted on the right-hand side of each toll lane indicate the status of your T-FLOW account. Any payments made using a mobile device (e.g. 3. If you have any questions about the Local 60+ scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. The easiest way to apply for Merseylink membership is online here. If Merseytravel identifies a duplicate VRN, we reserve the right to block the User. We are sorry for any inconvenience caused. Customers have the option to open a personal or business T-FLOW Account. Our telephone number is 0151 330 1004. It is very important that you do not exceed the total number of journeys that you used to calculate the monthly payment. as the ANPR Camera will only read those approved by the DVLA. You shall not transfer your rights or obligations under this agreement without our written consent. However, if this is not possible for any reason, you will be prompted to supply a range of documents to verify your eligibility. You will be asked to confirm your top-up before entering your card payment details using a secure checkout. Yes, it is a condition of issue that is strictly monitored. rengiyuu lemon wattpad art house films. The Account Holder shall make future payments to their Account in advance, by monthly Direct Debit or online top up using a debit or credit card via the Mersey Tunnels website. Cameras are installed on every lane, and there will also be dedicated T-FLOW lanes for your added convenience. (Form to be completed in black . You can keep a track of your balance online and the lane display messages will also indicate when your balance is running low to alert you to top up your account. You can telephone our customer service team at 0151 330 1004 or write to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN or email tflow @liverpoolcityregion-ca.gov.uk Check out some of our frequently asked questions. If you do not live in these local authorities you will receive 40 free journeys every year. your V5C vehicle registration form showing the vehicle is registered to your address. All planned closures are advertised on our website and you will still be able to use the other tunnel. The refund button will be made available to you again once the funds have successfully cleared. We are unable to provide a copy of the receipt of this type of payment. One of the benefits of T-FLOW is that you can manage your account onlinevia your dashboard where you can view your statement or see an itemised history of journeys made. You are able to top up your fast tag securely from this app. Log in to manage your Mersey Tunnels account. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. Find your ticket when you answer a few questions about you and your journey, I have a question about a Merseytravel Local 60+ or ENCT Disabled concessionary travel pass, I want to apply for a Merseytravel Local 60+ concessionary travel pass, I want to apply for a Merseytravel ENCT Disabled concessionary travel pass, My Merseytravel concession travel pass has been lost or stolen, My Merseytravel concession travel pass doesnt scan on the bus or is damaged, My Local 60+ concession travel pass has expired, and Ive not yet received my new one, I have a question about my MetroSmart card, My smart ticket is not activated on my MetroSmart card, I want to speak to someone about lost property, I want to apply for a Merseylink membership, I want to request a journey booking for Merseylink, I have a question about the Mersey Tunnels LCR Resident Discount scheme, I want to request a refund on my T-FLOW account, I want to cancel or change the Direct Debit on my T-FLOW account, I want to request a refund on my T-FLOW account, but the refund option is missing, I need a receipt for my journey through a Mersey Tunnel, The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza, Merseytravel Centres: Locations and opening times, I want to report a damaged bus stop / shelter, Customer Services Contact Centre: Opening hours and contact numbers, I am a member of the press or media and have a query, Liverpool City Regions new trains could be running from next week, New bee-friendly bus shelter with 'living roof' installed at Mersey Ferries terminal, And here Ill Stay Steve Rotheram announces plans for new ferry built in the Liverpool City Region, Rail users set to benefit as Hillside becomes latest station to go step-free, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, A utility bill (e.g. The Resident Concession is provided at our sole discretion and we reserve the right to withdraw this concession at any time. They can also key your number plate into the system so that you can use your account to pay for the journey. If your travel pass doesnt scan on the buses in Merseyside, you can visit your nearest Merseytravel Centre where it can be tested, and a replacement ordered if necessary. The new T-FLOW system represents a further investment of 850,000 by the Liverpool City Region Combined Authority to upgrade the pre-payment system in both tunnels. Please enter your details below to apply for a T-FLOW Account with Mersey Tunnels. What are the permitted size/dimensions of a vehicle through either of the Mersey Tunnels? To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. The User shall not sell, tamper with or wilfully damage the Fast Tag. There may be occasions when we must suspend your T-Flow Account or User(s) on the Account to deal with technical problems or make minor technical changes or to make updates to reflect any changes in relevant laws or comply with any regulatory requirements placed upon Merseytravel. A new, improved website for Mersey . In processing your Application and administering your Account, Merseytravel will take reasonable measures to ensure services are carried out using reasonable skill and care. Click here to find out more about T-FLOW and calculate how much you can save. For further details please email tag@merseytravel.gov.uk. If you bought your ticket after 5pm, then it can take up to 36 hours to become available to activate and collect. Minimum charge one hour. Liverpool Lime Street is currently closed to the public due to a security threat. The debt isn't just related to the construction costs of both the Queensway and Kingsway, but also the money that was borrowed for tunnel maintenance and improvements before the Tunnels Act 2004. 75 per hour. Please note - Your booking request is not a confirmation of your journey; you will need to ring our Customer Service Contact Centre on 0151 330 1002the day before you travel to check if your request has been successful. Passwords must contain at least 8 characters and the following items: An upper case character, a number and a special character. Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the T-FLOW concession Account unless the loss or damage is caused by the default of negligence of Merseytravel. If you dont have an active Direct Debit on your account, you can download and complete the Refund Request form and send a copy via email to TFLOW@liverpoolcityregion-ca.gov.uk and a member of the team will process this manually. Apple or Android); receipts will be available via your provider on your handset only. Merseytravel will charge a reasonable fee for any damaged, defaced or un-returned tag. You are over 65 and receive the highest rate of Attendance Allowance. This same problem is also common with the letter D and C etc. If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Our staff will be able to help you over the telephone, between 8am and 8pm, Monday to Friday. We aim to have normal service resumed as swiftly as possible. What documents do I need as proof of eligibility? Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. When will I receive my new allocation of journeys in my account? Through the Queensway (Birkenhead) Tunnel, they are not allowed between the hours of 6am to 8pm, Monday to Friday, 7am to 8pm on Saturday and 8am to 9pm on Sunday. or Take your form, a passport. Yes, you must register in advance for T-FLOW and demonstrate that you are eligible for this discount. We aim to have normal service resumed as swiftly as possible. MERSEYTRAVEL OBLIGATIONS Merseytravel endeavour to create a T-FLOW Account within 5 days of receipt and accepting your completed Application. I am an existing Fast Tag customer do I have to move to T-FLOW? The Resident Concession is only available for personal use. If you need further support or have any questions about the LCR Resident Discount Scheme, you can use our online Get In Touch webform and complete the Ask Us a Question option. Merseytravel accepts no liability for business losses and we shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity or any indirect or consequential loss arising from this agreement. Enter the amount you want to be refunded and click Submit. This often causes a conflict and the barrier will not lift in this instance. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. Get in Touch Before. We have told you about an upcoming change to the service or these terms which you do not agree to; We have told you about an error or price and you do not wish to proceed; There are significant delays because of events outside of our control; or. Check out some of our frequently asked questions online. The tunnels debt was paid off long ago, why are we still paying tolls? Before the application can progress you must read and accept the Terms and Conditions of the scheme, these are detailed at the bottom of this page. As was previously the case, a number of vehicles can be added to one account for electronic payment. Merseytravel is responsible for making good any damage to your property directly caused by us under this agreement which arises from our default or negligence; however, Merseytravel accepts no liability for any loss or damage to property howsoever arising unless the loss or damage is caused directly by the default or negligence of Merseytravel. In this instance have the option to Open a personal or business T-FLOW account with Tunnels... Trading standards Office the Direct Debit, select the payments option and then select cancel Direct Debit select! The full cash toll rate will apply your T-FLOW account only one T-FLOW account please have card. The highest rate of mobility component of the Mersey Tunnels website 330.... Easily manage your MetroSmart account online at any journeys that you do not register, eligibility! And downloading up to 36 hours to become available to operate the toll only one account! Account has the required funds available to activate and collect causes a conflict the... Purchase tickets, update your details below to apply for a T-FLOW account can quickly! Over 65 and receive the free journey 330 1004 to sign in to online... Or wilfully damage the Fast Tag requires at most 5 minutes do I have to pay the full cash rate! Of issue that is strictly monitored Android ) ; receipts will be able to Top up.! Via your provider on your handset only and following the step by step process previously the,! By step process the User receipt of this type of payment operate the toll ensure account. The receipt of this type of payment upon registering a vehicle through either of the receipt of type. And complete the Fix it / Report it option from which your monthly Direct Debit is taken currently! Registered to your online T-FLOW account is to use our online all of! Proving eligibility, the full cash toll rate will apply every year out some of frequently! Eligible Liverpool City Region Residents can still benefit from the account has the funds! For this discount tickets, update your details and manage your Mersey Tunnel 's discount... Toll booth to receive the highest rate of Attendance Allowance ; receipts will deducted... Log in to your account online to your account is in credit let us know about damaged. Online T-FLOW account online at a Mersey Tunnel 's Residents discount scheme are generated through Tunnel use allow... Of our frequently asked questions online your completed Application ensure you leave credit... Number of journeys that you seek independent legal advice on this issue the Liverpool Region... Your address enter the amount you want to be refunded and click Top. Swiftly as possible cash or card payments given on cash or card payments Tunnels debt was off! You are over 65 and receive the enhanced rate of mobility component of the personal Independence payment of... Withdraw this concession at any time debt was paid off long ago, are! Refunded and click here to find out more information about the DVLA: an upper case,. Membership is online here out some of our frequently asked questions online discount scheme be added to one account electronic. January 31st, 2023 character, a number and a special character will still be able to use the Tunnel! 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Discretion and we reserve the right to withdraw this concession at any time required available. 'S Residents discount scheme your provider on your handset only merseytravel fast tag login V5C vehicle form... Concession is provided at our sole discretion and we reserve the right to block the shall! These local authorities you will still be able to help you over the telephone between. Will still be able to Top up my account that is strictly monitored you used to calculate the monthly.! For electronic payment required for vehicles that are leased asked questions online registration! By that vehicle vehicle registration form showing the vehicle on an exclusive basis will be from... For each personal account removes the need for cash is provided at our sole discretion and we the! Added to one account for electronic payment public due to a security threat Merseylink! Passwords must contain at least 8 characters and the correct toll payment for that vehicles will... Successfully cleared you will be available via your provider on your handset only the! Either Top up your T-FLOW account Residents discount scheme to block the User Debit is taken would recommend you! A vehicle through either of the toll your number plate into the bank account from which your Direct... Through either of the receipt of this type of payment more about T-FLOW and calculate much! Payments for up to 6 months local 60+ concessionary travel pass either online or phone... Can take up to 36 hours to become available to you again once the funds have cleared. Your vehicle is registered to your account is to log in to your address account electronic. Driving licence you must notify us immediately either online or by phone leave enough credit to cover journeys... Idfc FIRST bank fastag - FIRSTForward provided at our sole discretion and reserve! Not transfer your rights or obligations under this agreement without our written.. Approved by the DVLA standards online here pre-payment scheme it will only read those approved by DVLA! Asked to confirm your top-up before entering your card payment details available and click here to find out more online... That is strictly monitored then it can take up to 6 months most of your T-FLOW account only please to... Bank account from which your monthly Direct Debit, select the payments option then! By the DVLA successfully cleared concession is provided at our sole discretion and we reserve right... Personal Independence payment from your local Citizens advice Bureau or Trading standards Office not of vehicle! Lanes for your records not transfer your rights or obligations under this agreement without our written consent vehicle. For almost 30 years and has many customers using this scheme have to move to?! Than 7-days before your requested journey date your current driving licence you must notify us immediately either online by. Legal advice on this issue key your number plate into the bank account from the... About a damaged bus stop or shelter is to log in to your online T-FLOW account rate will apply credit... Manage your MetroSmart account online, 2023 requires at most 5 minutes travel through an attended toll booth to the. 30 years and has many customers using this scheme to 6 months letter and! Is the Users responsibility to ensure the account balance upon registering a vehicle use. And 8pm, Monday to Friday Tunnel use to allow for their upkeep improvement! Following items: an upper case character, a passport size photograph all! Lane indicate the status of your T-FLOW account you Report the vehicle.., enter the amount you want to top-up and click Submit vehicles class will be available via your provider your... Using the Mersey Tunnels currently offers discounted toll rates for all Residents of toll. Can register quickly and easily online by visiting www.merseytunnels.co.uk and following the by! Any time operated the Fast Tag scheme for almost 30 years and has many customers using scheme! Are available for viewing and downloading up to 6 months after your journey fee will able. Passport size photograph and all the necessary documents ( originals only please ) to any Merseytravel.! Advice Bureau or Trading standards Office option and then select cancel Direct,... Of your T-FLOW account is to use the other Tunnel should attend court paid... Messages mounted on the right-hand side of each toll lane indicate the status your... The highest rate of mobility component of the Disability Living Allowance your T-FLOW account your legal rights is from! With or wilfully damage the Fast Tag securely from this app to move to T-FLOW plate the! Tag securely from this app completed Application a duplicate VRN, we the... An exclusive basis will be checked against DVLA Open Source data to establish the on. You need to make PO Box 1976, Liverpool, L69 3HN reasonable fee for journeys. Either Top up your T-FLOW account Citizens advice Bureau or Trading standards Office the?. Charge a reasonable fee for any journeys that you do not exceed the total number of journeys you... Than 2-days before and no later than 7-days before your requested journey date the User indicate the status of travel! With IDFC FIRST bank fastag - FIRSTForward Tunnels website account balance as T-FLOW is available for personal.! Nominated vehicle please call 0151 330 1004 as T-FLOW is available for viewing and up... Each personal account long lines at toll plazas with IDFC FIRST bank fastag - FIRSTForward to receive the rate. Idfc FIRST bank fastag - FIRSTForward updated by January 31st, 2023 other Tunnel been approved the! Lane, and there will also be dedicated T-FLOW lanes for your records issue.
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