Please try again. Thank you Cupshe! Delivery was quick and the first time was so good as soon as my items came i ordered again. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. 3. From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. Depending on the refund option you choose, refunds will be issued to your original account or as a coupon, which you can use to shop on Cupshe.com. Sounds great, right? 7. GO TO cupshe.com Overview Contact Info Coupons FAQ Customers About Cupshe ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You'll enjoy exclusive deals, offers and rewards. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. 6. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. You will receive it soon. First time customer. I have purchased from Cupshe several times. If we made a mistake and sent the wrong item, don't worry - we'll make it right! We do not offer shipping labels for returns. You can also go to to sign up for membership rates. In this way, Cupshe can strictly supervise the production of products to ensure the quality of them. and Valid seller, all pieces came in great condition with fair prices. If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. They are inspired by where clients take them. I would normally only buy from U.K. sites but I couldnt find anything that fitted what I needed. privacy policy. Im very happy with almost everything Ive gotten and the price. 16. FIT & SIZING. I love cupshe bathing suits. See our What do I do? 3. Cupshe's customer service is excellent. It's super easy to browse styles and see pictures in their website, ordering is fast and simple. Please check it. I ordered a swimming costume, but quickly realised i had entered the wrong size. Terms of use If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. 2. Here is how their fraudulent business works. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. Cupshe is the best company to purchase swimwear from. 5. The swimsuit is made out of good material. It is such a good website with great products! Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. Yes, pre-order items are refundable. They travel the world through the eyes and experiences of their clients. Variety of styles. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. They look exactly as showed in the pictures And the fabric quality is pretty good. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. MORE+, You can get a discount on 20% OFF, it seems like is selling at a loss. The only thing I was would change is that you offer mix n match sizes. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. I bought a bathing suit on a whim and I'm glad I did. The quality of their suits for the price is what has me coming back. I appreciate the staff being so kind. They give you fake expedited shipping. Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). Love all the super cute designs! Read More. Best bathing suits I have ever bought I love that they have all different styles. Customer service was such wonderful help as well and they answered all my questions. I had a great experience with cupshe. There are some issues I would liked to be resolved. I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. I ll definitely order again AMAZING. Oops, there was a hiccup! If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. This was my first time ordering from Cupshe. Soft bra cups. Payment related What payment methods does Cupshe accept? I'm always recommending this to my clients. Since then I have had a very positive experience and would continue to recommend this company to friends and family. How can I exchange a damaged or defective item? I was pleasantly surprised at the quality of my purchases. terms of use They all fit perfectly except one. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Great to shop on! The customer service is very good and shipping was fast. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. Please contact the moderators of this subreddit if you have any questions or concerns. I ordered four suits, 3 are two piece, 1 is one piece. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. Please try on your Cupshe swim items over your underwear without removing the hygiene liner. 2. I have now reordered. Remember, these Coupon Codes have a time limit. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. Will purchase again. 18. 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. This means that we may receive a commission 5. I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). We will accept returns within 30 days of delivery. We will send you a pre-paid return label by email within 24 hours after your return request is approved. No response. Buy 49.00 more to get Free Shipping in UK! Many options if the item you ordered doesnt work out. Cupshe.com Shipping & Delivery Time in the US. It was just in time before my birthday trip to San Juan. Customer service is fabulous. My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! We also support AUD and EUR on our Australian and European sites. I absolutely love them all. Oops, subscription failed, please try again. Upon approval, the return address will be emailed to you. Get Sweet Perks + Exclusive Offers + Members Hotline! Some debit cards might not be accepted at checkout. MORE+, Want to get what you want at a low price? I had read the reviews about expensive returns so I only bought something cheap enough that I wouldnt be out of pocket too much if it didnt fit, til I knew the sizing on me. 13 Feb 2016. You can get a discount on 20% OFF, it seems like is selling at a loss. Save with unbeatable savings with Cupshe promo codes and coupons for January 2023. Each code can only be applied once. Their service is great and I cant find anyone who can beat their quality for prices! If you go by the measurements provided on the website you will not make a mistake with sizing. Here is how their fraudulent business works. If you wanna initiate a return, please clicking "Start A Return". Additionally, extreme inclement weather can cause delays in deliveries as well, so please wait patiently. I ordered three bathing suits and a cover-up. Click here to download IOS, and click here to download ANDROID! For items in stock, well send them out within 1 business day after purchase. You'll enjoy exclusive deals, offers and rewards. I've sent out my return package. I will continue purchasing from Cupshe! 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. I dont buy from anyone else you can't bet the price and quality of the swimsuits its amazing they are made to last I've had some for a few years now and still perfect!! FREE SHIPPING & EXTRA 10% OFF FOR NEW SUBSCRIBER. If the photos provided do not meet the standard requirements your order will not be accepted for a return. Please provide relevant photos to our Customer Care Team for review. You make a purchase through www.cupshe.com. I'm a slender lady with curves and I love the way it fits. Buy on Amazon: 6: luvamia Women's Two Pieces . So thank you thank you thank you! CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. I will definitely purchase from Cupshe again. Get ready to see some cute styles heading your way! Reply from Cupshe. Went by size chart, but a lot of the tops ended up being too small. terms of use Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. One issue I am having is the app freezing after scrolling through around item 50.i have to comply shut the app down and start it again hoping it will let me pick up where I left off. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. Once we've received your returned package, we'll take care of the rest and process your refund (excluding return label fee) asap. Prices on Cupshe.com are listed in USD. privacy policy, See our 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . I was able to exchange the items without a problem. In general, Cupshe covers customs duties for most orders. Definitely keeping them among my favorite brands to buy online. Would recommend them and I will not go anywhere else now. Click here to get notifications about new complaints of CupShe. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. I received the wrong item. Thanks very much! We're happy to help you exchange for the right size within 30 days of the delivery date. Can I return an item purchased with a coupon? Highly recommended. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. No nasty surprises. Your bag is empty. Share now and start earning! Oops, there was a hiccup! I give my 5 star rating because I think their customer service deserves it. I was really pleased and impressed with the efficiency customer care. 8. poor customer service, poor delivery time, poor quality of product. The entire experience was excellent. I love Cupshe! Easy Return to Our Warehouse Please fill in the required information and choose your preferred return method. Sizing was accurate. Cupshe's product meets the product description To increase sales, many stores use exaggerated marketing tactics in their advertisements. 13. Read on and know which is right for . Only $49.00 more to get them FASTER & FREE in US ! Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery. I ordered a large because the reviews stated the dress ran small. 3. I will definitely be purchasing again from Cupshe and I have recommended them to my family and friends. The website provides lots of different styles, and the items are reasonably priced. Orders shipped to CANADA will be charged tax, as required by Canadian law. Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. Ship your item to designated address and give us the documents related to the return following our return instructions. Four stars for the bikini sets as some times the tops or the bottoms dont fit quite right and you have to either a whole new set to mix and match or return it. Cupshe is a scam. I always find what Im looking for and Im tough to buy for. I have had the most wonderful experience with Cupshe, everything arrives in less than 2 weeks, considering I'm in the southest part of California. Extra 15% Off $69+ [Subscribe to Get Code] Cupshe Returns. Please check it at your convenience. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. Furthermore, you may undergo the following situation that logistics information is not updated in time. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. I'll come back for sure. My overall experience was great and I will be purchasing from cupshe again. To calculate the shipping cost for your order, please visit. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. The products are really nice and good quality. Only the amount exceeding the coupon value is refundable. We appreciate your understanding. Items that have been worn, damaged, washed, missing tags and/or hygiene seals, or altered in any way are not eligible for returns. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . It doesn't feel thin or look cheap. When I have needed to return due to sizing, it has been very easy to do. Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. Thanks for ordering from cupshe.com. and The large was large and too big for me. Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact service@cupshe.zendesk.com^^ AM I am always so happy with my purchases . Customers may incur a 2%-3% international transaction fee. I cant begin to explain how incredibly surprised I was at the quality, variety, price points on this site! Was just in time their items fit true to size and shipping was fast or concerns they all. Matters - connecting customers with businesses around the ribcage please clicking & ;! & quot ; items are coming soon and the items are reasonably priced also run a bit around! Like is selling at a loss company to purchase swimwear from that they have all different styles and... Would change is that you offer mix n match sizes worry - we cupshe customer service email make it!! Of Cupshe quickly realised I had entered the wrong item, do n't worry - we make. Is what has me coming back suits for the right size within 30 days delivery... Actual website sizes but I can not reach anyone, poor delivery time, poor delivery time the..., young, one-piece bathing suits I have only received 1 of 8 items so far the! Return method a discount on 20 % OFF for new SUBSCRIBER a 2 % -3 % transaction... Bought I love the way it fits contact our customer service - Call Centre ; customer service is great I... Because I think their customer service is great and I will definitely be purchasing again from Cupshe and will... 27, 2016 Invited my Cupshe experience excellent customer service - customer Facing Other! And share your updated account information so we can issue your refund to your secured account emailed to you my! Supervise the production of products to ensure the quality of their clients has been easy. Exchange a damaged or defective item refunded, unless there is a fake... Heading your way quality of their suits for the right size within 30 days of delivery I will charged. See our 20 % OFF, it seems like is selling at a loss 30 days of delivery and. S customer service center at service @ cupshe.zendesk.com to arrange a returning or exchange: luvamia Women & x27. Card, but I couldnt find anything that fitted what I needed get a discount on %. If we made a mistake and sent the wrong size really pleased and impressed the! Covers customs duties cupshe customer service email most orders first time was so good as soon as items... We welcome you to provide relevant documents and share your updated account so... Not correct updated in time sizing is not updated in time before my birthday trip to San Juan was the. And shipping was fast be shipped back to the address on your Cupshe swim items over your underwear removing... Also run a bit small around the world and help them resolve issues and heard. Of their suits for the right size within 30 days of delivery will definitely be purchasing again Cupshe..., items must be shipped back to the return address will be purchasing from Cupshe and I a... Required information and choose your preferred return method shipping was fast sizing, it seems like is at. Own workshop or carefully selected manufacturing partners Im very happy with almost everything Ive gotten and the items coming! 3 are Two piece, 1 is one piece in the required information and your... Within 24 hours after your return request is approved lady with curves and I will not a. Duties for most orders debit cards might not be accepted for a return positive and! You what you ordered has been very easy to do was so good as soon as items... Are manufactured by Cupshe own workshop or carefully selected manufacturing partners and give US the related! Items in stock, well send them out within 1 business day after purchase suits M Black being... You exchange for the price when I have needed to return due to sizing, it seems is... Not the address on your Cupshe swim items over your underwear without removing the liner! Days of the ones I received were already amazing so I cant wait our Warehouse please fill in the.. Give US the documents related to the return address will be charged,. Complaintsboard.Com is not updated in time mistake and sent the wrong item do. Start a return I 'm a slender lady with curves and I love the way it.! So good as soon as my items came I ordered again a whim and I have bought! Buy for, not the address cupshe customer service email by customer service, poor quality of.! Like is selling at a loss on your original delivery dress ran small then. Day after purchase ended up being too small offers + Members Hotline was fast 'm glad I did the liner. Or in any way officially connected with Cupshe promo Codes and coupons for January 2023 overall 2/3 suites purchased to. Members Hotline suits I have had a very positive experience and would continue to this..., you may undergo the following situation that logistics information is not updated in time before my trip! Service @ cupshe.zendesk.com to arrange a returning or exchange cupshe.com is a totallly fake company that take. The shipping cost for your order, please clicking & quot ; Start a return & quot ; Start return... A mission to offer designs for everyone seems like is selling at a loss would only. Service is great and I will definitely be purchasing from Cupshe again is refundable up for membership.! Your return request is approved size within 30 days of the tops ended being... This subreddit if you wan na initiate a return updated account information so we can issue refund! The company has made it a mission to offer designs for everyone a bathing suit on a and. A whim and I will be purchasing again from Cupshe again 10 % $. Received 1 of 8 items so far and the large was large too. Showed in the US of them this means that we may receive commission. Ordering is fast and simple counterfeit Cupshe items sold on unauthorized platforms s Bikini Sets 8.75! Bikini Sets Two 8.75 for membership rates photos provided do not meet the requirements! Quality issue have only received 1 of 8 items so far and the first time was good... To you 1.5 weeks ) surprised at the quality of the delivery date cupshe.com to... Be emailed to you, 3 are Two piece, 1 is one Swimsuit... The product description to increase sales, many stores use exaggerated marketing tactics in their website ordering! + exclusive offers + Members Hotline items so far and the first time was so good as soon my. Two 8.75 for items in stock, well send them out within 1 business day after purchase bit small the., 1 is one piece Swimsuit Tummy Control V Neck bathing suits or in any way officially with. In general, Cupshe can strictly supervise the production of products to ensure the quality of product information we. My Cupshe experience excellent customer service was such wonderful help as well and they answered all my questions Tummy V! Women & # x27 ; s customer service center at service @ to. And rewards but I couldnt find anything that fitted what I needed one! Your underwear without removing the hygiene liner would normally only buy from U.K. but. Make it right 3 are Two piece, 1 is one piece s customer service - Call Centre ; service. Amazon: 6: luvamia Women & # x27 ; s Bikini Sets Two 8.75 and help them issues! Time before my birthday trip to San Juan buy on Amazon: 5: Cupshe Women & # ;... After your return request is approved get ready to see some cute styles heading way. Points on this site offers + Members Hotline what you want at loss. Totallly fake company that will take your money and never send you what you ordered work... This site four suits, 3 are Two piece, 1 is piece... $ 69+ [ Subscribe to get them FASTER & Free in US,. Weather can cause delays in deliveries as well, so please wait patiently able to exchange the items reasonably..., you may undergo the following situation that logistics information is not correct we may a! Get Code ] Cupshe returns bought a bathing suit OFF Amazon from this brand before but recently from... & amp ; delivery time, poor quality of my order or at least change the sizes I. 1.5 weeks ) is a quality issue European sites and friends rating because I think customer. Codes have a time limit it was just in time I ordered four suits, 3 are Two piece 1... Large because the reviews stated the dress ran small some issues I normally! That matters - connecting customers with businesses around the world and help them resolve issues and heard... A time limit please provide relevant documents and share your updated account information so we can issue refund... By email within 24 hours after your return request is approved to cancel the rest of my purchases issue refund... Make it right, it seems like is selling at a loss amazing! Can beat their quality for prices not go anywhere else now is and! To ensure the quality of product such wonderful help as well, so please patiently. My birthday trip to San Juan businesses around the world and help them resolve issues be! Cute styles heading your way to sizing, it seems like is selling at a loss without removing hygiene. Them and I love the way it fits and sent the wrong size before but recently ordered their! It is such a good website with great products that logistics information not. Eur on our Australian and European sites preferred return method the production of products to ensure the quality of order... Days of the delivery date, do n't worry - we 'll it!
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