Victoria Island, Lagos, Nigeria. TLScontact makes every effort to answer your questions and accommodate your requests. The Customer represents and warrants that he or she has the requisite capacity to contract and to acquire any and all of the Services offered by TLScontact. Complete your application form Prepare your supporting documents Make an appointment For the best experience on our site, be sure to turn on Javascript in your browser. Please note that if you applied as part of a family group, decisions are made separately, and each person will be notified individually when their passport is ready for collection. A valid e-mail address. Rules about linking to our site _gat Google Analytics/span> Used to throttle request rate. The current version of our Cookies Policy will always be posted on our website and we will inform you by any appropriate mean in case of material changes in this Policy. Give the impression that the Contribution emanates from Limited Liability Company TLScontact (RU) (abbreviate: LLC TLScontact (RU)), if this is not the case; All reproduction of this content in whole or in part is strictly forbidden and is liable to constitute an act of infringement. Government Authorities If you have a query about your visa application, please contact us via your local TLScontact Visa Application Centre so that we . By applying for a Passport or related service your personal information will be transferred to the country or with the Government Authority you are applying to. 10. You will be contacted by our Visa Application Centre when your passport is ready for collection. If you wish to complain about information and materials uploaded by other users please contact us. 2.3. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); If you purchase services from our site, our Terms of Service apply to the sales. Designed to enhance your visa application experience. Our staff is not authorized to provide advice or comments on the regulations applicable to your applications/Services and TLScontact accepts no liability if such advice or information is given. Payment terms Registration onthis site will allow you to book an appointment and check the status of your application step by step. Bulletin boards. Cookie settings in Chrome Promote any illegal activity; You will be transferred to the browsers help page for instructions concerning your cookie settings. All such rights are reserved. This should be the same Visa Application Centre as your appointment. TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy and security of the customers who use TLScontact websites and services (hereinafter Customers, you, your). Welcome to TLScontact UK in Nigeria. To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; The Customer has a cooling off period of 14 days, starting on the day following the day the service is subscribed to on line, to exercise his or her right of cooling off vis--vis TLScontact and to cancel the order, without having to justify such cancellation or pay any penalties. We may make changes to our site Personal details: name, email address. TLScontact Centre - Nigeria Create your TLScontact Account Registration to this site will allow you to check the status of your application step by step. Our trade marks are registered We keep your personal data in accordance with our legal obligations and with our Clients instructions. We reserve the right to amend this Cookies Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use cookies. Learn more This should be the same Visa Application Centre as your appointment.Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. 2. Name Purpose Description Storage Period Keeping you in control 7.4 TLScontact accepts no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for business losses, damages or for any obligations, costs or expenses incurred in reliance on or anticipation of receiving a passport or citizenship, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made. Complete your application form For any question as to such fees please consult the following link. Our Visa Application Centre is open for new appointments. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive reply. All fee payments are converted into the currency of payment by reference to the HMPO Rate of Exchange as stated and maintained on the Payment Page. Our Privacy Notice; We concentrate on providing the administrative aspects of the . TLScontact companies If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection. The Customer is required to read and understand these terms and conditions before placing an order for the Service. All fields are required. Cookie settings in Firefox without TLScontacts express prior written authorization, for which TLScontact shall be entitled to request a financial compensation. In order to comply with local Covid-19 health and safety regulations, you may be required to provide a body temperature reading, wear a mask and respect social distancing guidelines to enter our centre. Give instructions concerning the use of your data after your death the right to give us instructions concerning the use of your personal data after your death. called 3D Secure v2 (3DS v2) that will comply with the new regulation. Any content you upload to our site will be considered non-confidential and non-proprietary. We collect in particular the following categories of personal data: Click here to see the trusted partners we may share your details with if you consent to this use. You may use our site only for lawful purposes. We amend these terms from time to time. In all cases, TLScontact will provide you with a substantive reply within 20 working days of your original message. If you wish to withdraw your consent at any time, you can do so by altering your browser settings (see section 4 below) otherwise we will assume that you are happy to receive cookies from our website. 7.9 If due to any breach of contract or negligence on the part of TLScontact, the Customer submitted passport is lost or damaged beyond a useable condition, then TLScontact will pay to the applicant the amount of the fees charged by the government of the Customer home country for the replacement of the lost or damaged passport through their normal replacement procedure, and TLScontact will assist the applicant with the same within its capacity. We will never sell your personal data or use it in any way without your direct knowledge. 7. Any questions you have in relation to this Privacy Notice or how we use your personal data should be sent to our Data Protection Officer: 2019 - 2023 TLScontact. If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection by using our Binding Corporate rules or by entering into Standard Contractual Clauses approved by the European Commission with the data importers. 14. All rights reserved. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law. Analytics and Performance: these cookies are used to analyze the frequency of visits to our websites and what visitors do on our websites. 6.1 Online purchase of Services from a TLScontact Centre located in the European Union Disputes To the maximum extent allowed by the applicable law, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our site; or the use of or reliance on any content displayed on our site. 67, rue Saint Lazare TLScontact doesnt have neither any competence nor knowledge as to the carrying out of the DNA tests, required by HMPO, or the DNA tests results. Our site is for domestic and private use. This step is mandatory in order to be able to register to your account. The grounds we may rely upon are: We are not liable for business losses. 1.4. Please have your TLScontact reference number or passport number ready prior to speaking with one of our representatives. This should be the same Visa Application Centre as your appointment. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive reply. Third parties for legal reasons Customers exhibiting Covid-19 symptoms, including fever, cough or difficulty breathing will be helped to reschedule their application submission for another day and will be advised to seek medical attention at the nearest healthcare facility of their choice. By continuing to use . The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate. 2.7. I will be able to opt-out of these communications at any time. 2. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. TLScontact will issue a receipt for the transaction upon receipt of payment. You also agree: Given that subsequent amendments may be made to these Terms of Service, the applicable version on the Customer purchase date shall be the current version displayed on the Website or at the TLScontact Centre. Provide you with some Added Value Services (AVS) that you request, which are provided by TLScontact for its own account (i.e. By any other means of payment accepted by TLScontact after these Terms of Service have come into force. HOW LONG WE STORE PERSONAL DATA? Don't hesitate to visit our Help page or to consult our help sections below. 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